What an agent file actually looks like: a plain-English job description

Every agent in the system gets its own file — essentially a plain-English job description. The reviewer's file, for example, states: your job is to check every draft from the preparer before a person sees it; you score it, pass it to the person, or send it back. The file specifies what the agent is allowed to do, and more importantly what it can never do, and exactly when it must stop, ask a question, and get a human involved. Most agent failures come from nobody telling the agent where its job ends. Writing down what it can never do fixes a large share of those problems.