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Two distinct agent tracks exist for any business deployment

By Greg Isenberg

There are two fundamental paths for AI agents in any organization. The first is the assistant agent — it acts like a coworker you communicate with to get tasks done. Tools like Instinct, Dots, GrokBot, and Muse fall into this category. The second is the background agent — it doesn't interrupt you, it simply executes the same tasks autonomously and sends you notifications only when needed. Background agents know what they're supposed to do in advance, which is why deep process analysis and process engineering are critical before deploying them.

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