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The five core weekly metrics to track across every business you own

By Greg Isenberg

When you own several agent-powered businesses, Monday is for looking at the numbers. For each business, track five core metrics: profit margin, minutes of human time per job, how often agent drafts need fixing, client retention, and whether the key people are happy and staying. That last one gets overlooked, but it's critical to the whole system. If profit is going up while clients are leaving, something is wrong and you want to catch it early. These five numbers together tell you whether the business is actually healthy or just appearing healthy on one dimension.

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