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Link production watchdog reports directly to live UI for instant context

By Greg Isenberg

The real power of a production watchdog isn't just the summary — it's the direct links. For your most important customers, each event in the report should include a link that opens the actual production instance so you can see exactly what the customer was doing. Humans have millions of years of evolution behind quickly picking up things that are 'off.' When you click into a session and something looks weird, that instinct fires immediately. Several times this has revealed that the user experience an agent built wasn't quite what was intended — something that would never have surfaced from a text log summary alone.

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